***Client Survey Results***

Thursday, December 28, 2017

Dear Friends,

I am delighted with our results from our latest Net Promoter Score (NPS) survey. We received a NPS of 88.

Given the NPS range of -100 to +100, a score or NPS between 0 and 24 is considered “mediocre”, 40 to 54 is “good,” 70 to 84 is “excellent,” and 85 to 99 is “spectacular.”

For further comparison see the chart below:

  • Average for Investment Firms 32

  • Average for banks 23

**Net Promoter and NPS are registered service marks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld. Learn more about this scoring criteria by clicking here:

Founded in 1992, Jackson Wealth Management is an independent, fee-only investment advisor. Founder George P. Jackson has been the CEO/CIO of the firm since its inception with the goal of delivering value to his clients and his associates. 

Securities Offered through Triad Advisors, LLC. Member FINRA/SIPC
Advisory services offered through Jackson Wealth Management, LLC. 
Jackson Wealth Management, LLC is an affiliate of Jackson Retirement Planning, Inc.
Jackson Wealth Management, LLC is not affiliated with Triad Advisors, LLC.

755 Primera Boulevard, Suite 1001

Lake Mary, Florida 32746

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